Services
Turnkey solutions
When you lack internal bandwidth, expertise or time to tackle the complexities of an automation project, we offer end-to-end support that includes everything to make operating your asset cost effective. In our turnkey solutions we include:
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Project scoping and management
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Technology evaluation
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Front-end engineering design (FEED)
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Programming (PLC, RTU & EFM), implementation and configuration of controls and/or the SCADA system
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Testing and site commissioning
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A variety of post-implementation support and maintenance options
System migrations and expansions
Migrating data and processes from one platform to another can be incredibly disruptive to a business if the integrator isn’t experienced with how to operate the systems simultaneously. Utilizing our industry experience, we improve the development, data transfer and commissioning of the new system while optimizing your current processes and minimizing downtime. In addition, we’ve completed more than 50 system expansion and integration projects that allow our clients to scale their operations and/or manage assets on incompatible platforms from a centralized controls dashboard.
Process and platform standardization
We often work with clients who want to gain efficiency in their SCADA operations by implementing best practices and a standard set of processes and protocols. These large-scale initiatives require assessing all existing SCADA and controls inventory, understanding the architecture and supporting network infrastructure, mapping the data workflows, and analyzing which protocols are creating the most value for the organization. These projects help our clients increase productivity through enhanced troubleshooting and efficient management of personnel.
SCADA-as-a-Service
For smaller organizations that want to fully outsource their SCADA operations, we offer solutions whereby we monitor and manage your assets in either an on-premise or a cloud environment that is owned and operated by SOAP. This takes the upfront CapEx investment and ongoing maintenance concern and complexity off the shoulders of our clients - allowing them to focus on their business.
Our team can customize a flexible solution that allows you to bundle any of the following options to create something uniquely beneficial for your business:
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Onsite Infrastructure at Our Data Center: Servers, network, security, backups, etc.
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Cloud Environment: Microsoft Azure, AWS, IBM Cloud and Google Cloud with a variety of storage and data usage pricing models
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System Configuration & Implementation: We’ll select the most appropriate system for your operations and get everything up and running
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SCADA Operations Management: We’ll provide a secure access point for your Operations Manager to remotely monitor your assets, or we can appoint an experienced engineer from our team.
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Troubleshooting & Field Support: If/when an event occurs that disrupts your operations, we can provide the appropriate field operations personnel to troubleshoot and fix the problem.
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Maintenance: System upgrades and maintenance will be regularly managed to ensure the infrastructure, SCADA platform and controls are running on the most current versions.
IoT / Cloud solutions
We often work with clients who want to gain efficiency in their SCADA operations by implementing best practices and a standard set of processes and protocols. These large-scale initiatives require assessing all existing SCADA and controls inventory, understanding the architecture and supporting network infrastructure, mapping the data workflows, and analyzing which protocols are creating the most value for the organization. These projects help our clients increase productivity through systemized troubleshooting and efficient management of personnel.
Process optimization and support
Once automation controls and a SCADA system are implemented, regular optimization of performance can help you gain efficiencies in equipment utilization. Our team can fine-tune an existing operation to ensure you are maximizing your ROI, and operating at peak performance and capacity.
Additionally, we offer onsite support for controls and system upgrades and maintenance to help you manage your SCADA operations post-installation. We can provide embedded resources on an as-needed basis to augment your team’s skills during peak times or when you don’t have the necessary expertise on staff.
